Frequently Asked Questions |
|
|
| What Computer Hardware does "The Consignment Shop" software require? |
Our software was designed for and is compatible with
all Microsoft Windows Based Computers. The Consignment Shop will operate successfully on all currently supported Microsoft Windows Operating Systems including Windows 2000,
NT, or XP.
|
What is the minimum Hardware Requirements needed to run "The Consignment Shop"? |
"The Consignment Shop" has a very small
footprint in that it requires less than 100 Megabytes of Disk Space
to load and operate the application.
We recommend a minimum configuration of an IBM PC or compatible
with a 500 mhz or faster processor, 512MB of RAM (memory) or greater, (the
more the better); 100 MB of free hard drive space. Your computer should
normally have at least 500 MB of free space to work efficiently regardless.
As a general rule, almost any "IBM compatible" Windows-based computer made in the
last five years will run our software.
|
What about printers, scanners, and a cash drawer? |
Any InkJet or LaserJet printer can be used with our software
to print reports, checks, tags, labels, and customer receipts.
Any Scanning Gun that plugs directly into the keyboard port of your PC and
recognizes "Code-128" style barcodes will work with our TCS software.
Currently compatible receipt printers include the Samsung and Epson series
receipt printers with a parallel interface to your computer and 3" wide cash
register receipt tape rolls.
The special purpose Zebra LP2824 and 2844 label printers are also supported.
Any MMF Cash Drawer capable of plugging directly into the back of your
receipt printer is compatible.
Of course all Hardware ordered directly from us is guaranteed to be
compatible. Any existing hardware configurations will need to be qualified on a
case by case basis.
|
What type of Support is Available? |
Support is available via email or telephone from 9:00 a.m.
EST to 9:00 p.m. EST Monday through Friday.
|
What about supplies for my Consignment software, can I buy them locally or do I have to buy them from you? |
All supplies needed to use "The Consignment Shop" software
can be purchased from your local discount office supply house or Internet
wholesaler. Our sole business is providing you with a quality Consignment Shop
Business System. We are not in the Office Supplies Business.
|
What about future upgrades to "The Consignment Shop" software, will I have to repurchase the software to get the upgrades? |
All of our software sales include an Annual Support License
which entitles you to not only remedial releases, but also all future
enhancement upgrades.
|
Can I use "The Consignment Shop" in a networked situation
where perhaps I have a back office computer for entering inventory, generating
pricing labels and managing my consignors and a store front computer for posting
sales?
|
Yes, if your computers are networked, the "The Consignment
Shop" is designed to recognize that and to allow multiple users to work against
the data base at the same time.
|
I see that I can request a Demo Copy of "The Consignment
Shop", How long do I have before it expires and will I lose the data I have
entered when it expires?
|
Our Product Demo is designed to give you up to 45 days to
test drive our software, more time than any of our competitors offer. We want
you to be thoroughly convinced that "The Consignment Shop" is the answer to all
your business processing needs. Once you are ready to conclude your purchase, we
will provide you with a security password that will activate your software so
that you will lose no time in getting up to speed with "The Consignment Shop"
application.
|
Does your Software come with a money-back guarantee? |
Yes, if for any reason you are not completely satisfied
within the first 30 days after purchasing "The Consignment Shop", your money
will be refunded.
|
What does "The Consignment Shop" cost, what forms of
payment do you accept and is there an easy payment plan?
|
"The Consignment Shop" retails for $745 for a single
workstation configuration with an annual support and usage license fee of $150
per year. Each additional workstation is $345 with an additional $50 annual
license fee. We accept Visa, Mastercard, Checks, and/or Money Orders. Payment plans can be made available to spread the cost of the inital purchase.
|
